Daily 8am-2am
Call or WhatsApp us
For the community
TRUK Listens CIC

85 Great Portland Street London W1W 7LT

Call Us

0800 009 6640 TRUK Listens
0207 856 0584 Office

8:00 AM - 2:00 AM

Lines Open
7 days a week

Now a Telephone Service


We are here to listen to those who need someone to talk too

TRUK Listens was due to go live in 2021 but with the amount of people contacting Trans Radio UK for support it was decided to bring the launch forward and TRUK Listens opened its lines on 15th June 2020

Originally TRUK Listens was set up as a text based service but with 96% of the people who contacted us wanting to talk it was decided to turn this into primarily a telephone service and this was launched on 1st March 2021 with a free phone number with no cost to the caller. The option to WhatsApp us on the same number has been added for the people who may not want or are not in the position to talk.

TRUK Listens became TRUK Listens CIC in February 2021 as we felt it was important to show that we have charitable interests. In the future we aim for TRUK Listens to become a charity.

Read More


Our Services

TRUK Listens is part of the TRUK Group .

Trans Radio UK

Founded in February 2018 Trans Radio UK is a radio station for the Transgender community made by the Transgender Community.

TRUK United FC

We are a fully inclusive football team playing, Charity and Friendly matches as well as the odd Cup/Tournament.
We are looking for players.

Coming Soon!

Whilst we still are looking to build both TRUK Listens and Trans Radio UK we also have some exciting stuff in the pipeline. TRUK TV and TRUK Academy are coming soon!

A little bit

About TRUK Listens

Because everybody needs to talk sometime


We all sometimes need somebody to talk to. Occasionally people feel there is nobody they can talk to. People can always talk in confidence to TRUK Listens. Call 0800 009 6640


We are here to offer support to the community whether that be through TRUK Listens or Trans Radio UK. If you would like to get involved please see the join our team page

Connect the Community

The all arms of TRUK we are trying to connect the community. Please keep an eye on our websites and our socials. Trans Radio UK also has a very active chatroom for you to socialise and make friends.

Something to say?

We love hearing from you all

If you have a message or you want to contact us then please feel free to use the form to drop us a message..

For the Community

Meet Our Team


Please note we have not included our telephone operators as some users have requested this as they would rather stay anonymous both ways.

Lucy Clark

Lucy Clark


Avril Clark

Avril Clark


Ginella Williams

Ginella Williams


Adeline Trad

Adeline Trad

Media Manager

Position Vacant

Position Vacant

Corporate Fundraising Manager

Position Vacant

Position Vacant

Fundraising Manager

Please consider a donation to help keep TRUK Listens in service and to allow us to expand





Hours listened


People have donated


Biggest Hero
Gav Toal


Latest News

Here is the latest news straight out of TRUK HQ

Counselors Wanted

We are looking for people to join our team here at TRUK Listens to ultimately helped staff TRUK Listens telephone service. Are you a listener? Do you have compassion? Are you interested in this kind of work and willing to be trained? We are urgently looking for volunteers to join our team here at TRUK Listens. If this is of interest to you please email info@truklistens.org

National Lottery Grant Update.

We are absolutely delighted to inform you that we have been successful in our application for a grant from the National Lottery Community Fund.

Getting this grant is a game changer for TRUK Listens as among other things it will allow us to train up new telephone operators as well as supply them with all the equipment they need to take calls.

We would like to thank everyone who has purchased a national lottery ticket at some point as this has allowed the Community fund to operate and help out organisations like ours.

Portrait of the People Exhibition

We are absolutely delighted that the amazing Frans Gertenbach has teamed up with Trans Radio for his Portrait of the People Exhibition which is running until the 14th August 2021 at Artcetra Studio in Rosemary Street Belfast.

Frans has created 16 amazing portraits of people from the Transgender Community and is kindly raising funds for TRUK Listens. If you are in Belfast then please pop in and have a look at Frans amazing work

What Frans has to say.

Everyone deserves to live in a world free of violence and discrimination, including those whose gender identity and expression does not match their assigned at birth sex.Transgender people have existed across cultures and throughout time and history, it is nothing new – what is new is the heightened awareness of gender diversity and the transgender community through visibility in society and heightened media coverage.Every transgender person’s story is as unique as they are. A lot of people know what it means for a person to be gay – but there is still a lot of confusion and misinformation out there about what it means to be transgender. There are differences between coming out as lesbian, gay or bisexual and coming out as transgender. The LGBTQIA+ community places a great importance and value on the idea of being out in order to be happy and whole. When a transgender person has transitioned and is living their life as their authentic self, or is transitioning, or is finding their way to transition, that is their truth – the world sees them for whom they truly are.Through a lot of confusion, misunderstanding, misinformation, and fearfulness for the unknown, many transgender people, and people close to them, and other people sometimes find it difficult to understand what it is to be a transgender person.TRUK LISTENS is a CIC (Community Interest Company) with community counsellors that listen, help & support callers in confidence and do not judge them. Some people do not have the support of friends or family, others do have friends or family to talk to but find talking to someone neutral can also be helpful. All of their operators are from the Transgender or wider LGBTQIA+ community and understand the issues faced by transgender people, their partners, family and friends. TRUK LISTENS is there for people, whatever their age or whatever worries or concerns are on their mind.TRUK LISTENS is a free & confidential helpline (calls or WhatsApp) available 8am-2am (BST) 0800 009 6640, Because everybody needs to talk sometime.

More details https://www.facebook.com/ArtceteraStudio

Help us help others

Please consider leaving a donation to help maintain TRUK Listens.